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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phillip Cianni

September 5, 2024

5  out of  5
rating by Phillip Cianni
"Dondi was amazing per usual. She is always super helpful, courteous and kind. She has helped my family and I for well over a decade and never disappoints. Thank you Dondi for all you do."
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Linda Hornli

August 30, 2024

5  out of  5
rating by Linda Hornli
"We have been so pleased to have Kathy Landers as our insurance agent for ~25+ years. Kathy and team have helped us successfully navigate a couple of claims, the most recent being a significant water leak in our kitchen. The demolition, asbestos removal and reconstruction were all done in a timely manner. All claims were processed quickly, and without hassles. We know Kathy and her team will be there for us when we need them."
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keri mcmillan

August 29, 2024

5  out of  5
rating by keri mcmillan
"Amanda is amazing. She was extremely responsive and helpful with everything I needed."
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marc jackson

August 28, 2024

5  out of  5
rating by marc jackson
"Dondi has helped provide solutions to my insurance needs for over 20 years and has always been great to work with. I appreciate the great customer service!"
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Anthony Reyna

August 26, 2024

5  out of  5
rating by Anthony Reyna
"Kristin Brinza of the Kathy Landers Agency is the consummate professional. Not only did she help us with our insurance needs, she also answered all our questions, and was thorough with her explanation of coverages. We walked away knowing our needs have been met and that like a good neighbor she will be there for us when needed."
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Tiffany H

August 23, 2024

5  out of  5
rating by Tiffany H
"I recently switched to State Farm and worked with Kristin B. She was beyond helpful! It made it all so much less stressful. She was so good with communication and an absolute joy to meet in person and get everything done for me! I HIGHLY recommend working with Kristin!"
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Roz and Denise Buddenberg

August 13, 2024

5  out of  5
rating by Roz and Denise Buddenberg
"Kimberly was fantastic with her help. Her professionalism, with a bit of humor … so appreciated. She also is very knowledgeable and great ideas for our policies to help us save some money. Thanks!!"
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Nikhil

August 13, 2024

5  out of  5
rating by Nikhil
"I have been consistently impressed with the professionalism and dedication of the team at this State Farm branch. The staff is always courteous, considerate, and highly competent, ensuring that every interaction is seamless and efficient. Their commitment to providing exceptional service is evident in every aspect of their work. In particular, I would like to commend Kristin for her outstanding support. Faced with a complicated situation, Kristin went above and beyond by staying late on a Friday to ensure my policy could remain in force by a critical deadline. This level of dedication allowed me to leave for vacation with complete peace of mind, knowing that everything had been handled with the utmost care. Kristin’s attention to detail, combined with her commitment to her clients, is truly commendable. I highly recommend this State Farm branch and Kristin in particular for anyone seeking a reliable and professional insurance provider."
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W.H. Michael

August 9, 2024

5  out of  5
rating by W.H. Michael
"I've been with this office for about 4 years now. They are responsive to my inquires, friendly and helpful. I highly recommend."
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Bar H Equine LLC

August 7, 2024

5  out of  5
rating by Bar H Equine LLC
"This place is the kindest and most helpful insurance company I have ever encountered in 25 years of buying insurance. Would highly recommend!!"
We responded:
"Thank you for giving us a 5-star review. We continuously aim to deliver excellent customer service and maintain strong relationships with our customers. Thank you for your continued business with Kathy Landers Insurance Agency. "
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Tim

July 29, 2024

5  out of  5
rating by Tim
"Amanda at Kathy Lander's office assisted me with a quick quote that ultimately ended up with me bundling all my insurance with State Farm. The coverage was as good as, or better than what I previously had, and the cost was an improvement. I'm very pleased with the results of reaching out to State Farm and specifically Kathy Lander's office."
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pHiL aka BSI

July 26, 2024

5  out of  5
rating by pHiL aka BSI
"Purchased insurance for home and auto today. Erica was very helpful and knowledgeable. From my experience today I would recommend this office and as I said my experience with Erica was delightful."
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Jessica Lofgren

July 12, 2024

5  out of  5
rating by Jessica Lofgren
"Kristin was amazing at helping me get an issue figured out with my home insurance. I would highly recommend the Kathy Landers office as they really go above and beyond to help out their customers."
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Jennifer Shaw

July 10, 2024

5  out of  5
rating by Jennifer Shaw
"My daughter had her first accident this year her fault but thankfully no one was hurt besides the truck she was driving. Not ever being in an accident myself I had no idea what to do or how to file a clam nothing. The amazing clam depart at state farm reached out to use shortly after the accident and was so kind and extremely helpful. They explained everything to me and my daughter and helped us through this whole process. It was very quick and very painless. I would recommend anyone looking for an insurance company to go with Kathy Landers - State Farm they have real and wonderful people to take care of you."
We responded:
"We greatly appreciate you sharing your recent experience with the State Farm claims department. We understand that being involved in an accident can be a stressful and overwhelming experience, especially if it's your first time. Thank you for the recommendation, as we are committed to taking care of our valued customers like you."
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Aniko Campbell

July 8, 2024

5  out of  5
rating by Aniko Campbell
"I’ve had the opportunity to work with Dondi Rolf in Kathy Landers office literally for years. She has always gone above & beyond with questions regarding life changes, kid, grands, even accidents. She’s an amazing human who I truly feel blessed to have her on my insurance team. Thank you Dondi ☺️"
We responded:
" Aniko, Thank you for sharing your wonderful experience with Dondi at the Kathy Landers' agency team. It has been our pleasure knowing you and having you as our customer for over 25 years. We feel truly blessed to have Dondi as a part of our insurance team, and we appreciate your kind words of gratitude. Thank you once again for choosing Kathy Landers' office and for your continued trust in our services. We are here to support you and provide excellent service whenever you need it."
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Pa Kou Xiong

July 1, 2024

5  out of  5
rating by Pa Kou Xiong
"I used to have Progressive, but I needed someone local. I hated the multiple operator menu just to talk to one person. So I left them and found State Farm. These people are great at what they do. If you are looking for insurance with this company, I recommend asking for Kristin Brinza. She has helped me countless times even when I've given her miss information. I can't thank her enough for being patient, knowledgeable, and fast."
We responded:
"Thank you for the amazing 5-star review! We are thrilled to hear that you switched from Progressive to State Farm and found our local team to be exceptional. We greatly appreciate your recommendation of Kristin and are truly grateful for her dedication and the positive impact she has had on your insurance experience. Thank you once again for choosing State Farm and for sharing your positive feedback. We are here to support you and provide excellent service whenever you need it."
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ian akin

July 1, 2024

5  out of  5
rating by ian akin
"As a new homeowner I’ve had a ton of questions and Kathy has been nothing but welcoming to my questions and always fats to finding a solution"
We responded:
"Thank you for the wonderful 5-star review! We are thrilled to hear our team has been welcoming and quick to find solutions to all your questions as a new homeowner. Your satisfaction is our top priority, and we are here to assist you every step of the way."
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Brock Carrier

June 28, 2024

5  out of  5
rating by Brock Carrier
"Kathy and her team always go the extra mile to help with any issues or claims. They make it all so easy and always take care of the customer."
We responded:
"Brock, Thank you for the 5-star Google review! We sincerely appreciate you sharing your wonderful experience with our team. We are truly honored to have had the opportunity to serve you and your family for so many years. It has been our utmost pleasure to be by your side, providing the insurance services you need and ensuring your satisfaction. If there is anything else we can do for you or if you have any further questions, please do not hesitate to reach out to us. We are always here to assist you in any way we can."
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Cheryl

June 28, 2024

5  out of  5
rating by Cheryl
"I'm happy with Kathy Landers and her team at State Farm in Vancouver, WA. I was able to secure insurance quickly and for a reasonable cost."
We responded:
"Thank you for taking the time to share your positive experience with Kathy Landers agency team at State Farm in Vancouver, WA. We are thrilled to hear that you were able to secure insurance quickly and at a reasonable cost. Our agency team takes great pride in providing efficient and affordable insurance solutions to our customers. Your satisfaction is truly rewarding for us, as we strive to deliver exceptional service. "
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Sheila Redinger

June 26, 2024

5  out of  5
rating by Sheila Redinger
"Amanda at Kathy Landers has been awesome to work with for many of the small businesses I work with! Always quick and willing to help!"
We responded:
"Sheila, Amanda appreciates the 5-star Google review! She is an asset to our team and it's a pleasure working with you! "
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bikercub

June 23, 2024

5  out of  5
rating by bikercub
"I've only had State Farm for a couple of years and haven't had any problems with them. I recently had to contact them, and they solved the situation right away."
We responded:
"Thank you for the kind words! We look forward to servicing your insurance needs for many years to come!"
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Cody Vu

June 20, 2024

5  out of  5
rating by Cody Vu
"Great friendly and knowledgeable service. Provided me with what I needed in a timely manner. Thank you! Dondi."
We responded:
"Cody, Thanks for the 5 star Google review and for the shout out to Dondi! It is our pleasure to service your insurance needs for so many years - we appreciate your loyalty! Kathy"
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Cassandra Wally

June 19, 2024

5  out of  5
rating by Cassandra Wally
"I have been with Kathy Landers office for over 20 years. They have been amazing to work with and have always had my best interest. Both Kathy and Dondi have gone out of their way to make sure I am taken care of. Thank you so much for all your hard work and dedication. Thank you for always being people centered."
We responded:
"Cassandra, thank you for taking the time post the thoughtful review. Dondi appreciates your kind words as well. We have enjoyed knowing you for over 20 years and honored to have remained as your insurance provider."
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Andrew Cranfill

June 18, 2024

5  out of  5
rating by Andrew Cranfill
"Wonderful people."
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Claire Olin

June 13, 2024

5  out of  5
rating by Claire Olin
"My experience with Kathy Landers - State Farm Insurance has been amazing, specifically working with Kristin. She has been incredibly helpful, professional and personal. I have really enjoyed working with her and she has been so helpful with all our questions and more."
We responded:
"Thank you for sharing your positive experience with Kathy Landers - State Farm Insurance. We appreciate hearing that Kristin has been instrumental in providing excellent customer service. We strive to provide personalized assistance and are delighted that she has been able to address all your questions and more. Your feedback is valuable to us, and we look forward to continuing to assist you in the future."