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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john amland

August 5, 2025

5  out of  5
rating by john amland
"Amanda Baxter was so great! She was helpful, informative, and best of all saved us Money without losing any coverage! She went above and beyond to make sure all our questions were answered and explained all the great benefits of State Farm. She didn't try to upsell us on everything and did offer stuff to upgrade but said what we have is really good already. Honestly I thought State Farm for home and auto insurance would be more expensive than most Insurance companies but from calling a few companies (4) they were $300 less than the cheapest I found but that was $1000 less than my current company per year on a bundle! Sooo I gladly signed up and look forward to many years of protection and great service. Thank you Amanda Sincerely John A."
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Kmac Harris

July 30, 2025

5  out of  5
rating by Kmac Harris
"Erica was very helpful and made the process of applying for coverage easy. I would highly recommend this Agency for all your home, Auto and life insurance coverage needs."
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Stacy weigart

July 27, 2025

5  out of  5
rating by Stacy weigart
"Kathy Landers agency and Kristin Brinza were absolutely amazing in helping me bundle my car and home insurance. I was able to get a great rate and the entire staff was helpful, knowledgeable, professional and most of all down to earth."
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Dmitry Kutsenko

July 27, 2025

5  out of  5
rating by Dmitry Kutsenko
"I'm so grateful to have found this local State Farm office near my home here in Vancouver, WA. I have a good experience with pretty much all of the people in this office. My first agent was Dondi. She is invaluable and knowledgeable. Kimberly was the last person with whom I communicated this month after we bought a new car. And she is competent and easy-going as well. I highly recommend the office of Kathy Landers to take care of all your insurance needs! Thank you!"
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Kevin

July 18, 2025

5  out of  5
rating by Kevin
"Kristen from State Farm was very informative, thorough and patient during our whole interview process! Highly recommended for all your insurance needs!"
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Mike-0

July 17, 2025

5  out of  5
rating by Mike-0
"Stellar service from all the people over at Kathy's office! Super kind and helpful with my experience. Worked with me and the windshield replacement/repair company to settle a claim to replace the windshield on my truck. Quick and clear with their responses whenever I had questions to ask!"
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Sam Atkinson

July 17, 2025

5  out of  5
rating by Sam Atkinson
"Over years we have found Kathy Landers office very personable. Thank you Dondi Rolf for easy access and changes to Condo and auto coverage. Highly recomended. Sam Atkinson"
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Barry 'Baz' Morris

July 17, 2025

5  out of  5
rating by Barry 'Baz' Morris
"Every interaction I’ve had with staff at Kathy Landers’ State Farm Office in Vancouver over the past three years has been an exercise in exceptional customer service. Today, I called and soon got a text back from Kim. Within 15 minutes, Kim helped me secure coverage for a new car. It was as seamless an experience as ever. Thanks again, Kim!"
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John Webster

July 15, 2025

5  out of  5
rating by John Webster
"Kimberly was a great help getting everything in order to move forward on a policy for my classic car."
We responded:
"John, Thank you for the 5-star Google review! It is our pleasure to provide you with excellent service, and we look forward to continuing to assist you in the future."
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Shannon Jolley

July 11, 2025

5  out of  5
rating by Shannon Jolley
"Amazing staff, everybody is so helpful and kind. Even with emails they get back to you extremely quick. I would never go through any other insurance company. 10 out of 10 for customer service."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you find our staff helpful and kind. Providing quick and responsive customer service is a top priority for us at Kathy Landers Agency, and we're glad it shows! We truly appreciate your loyalty and recommendation. If you ever need anything in the future, please don't hesitate to reach out. Thank you for being a valued customer! Kathy"
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Catie Beal

July 9, 2025

5  out of  5
rating by Catie Beal
"I’ve had multiple car insurances but this has been by far the best! Best customer service!"
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Alan Bengaard

July 9, 2025

5  out of  5
rating by Alan Bengaard
"Always helpful and very responsive to insurance needs."
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Rick Jarchow

July 8, 2025

5  out of  5
rating by Rick Jarchow
"Very quick action and response to my request."
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Ryan Erickson

July 8, 2025

5  out of  5
rating by Ryan Erickson
"I've always had a great experience with this agency. They listen to my needs and are responsive when I have a request. I feel that I have the insurance coverage that I need and understand my coverage. I couldn't be happier."
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Howard Pratt

July 7, 2025

5  out of  5
rating by Howard Pratt
"I've had a number of insurance issues this year and everyone at Kathy Landers agency has above and beyond in assisting me by providing swift answers and support. They are a 5 star group. HP"
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Gretchen Scholl

July 4, 2025

5  out of  5
rating by Gretchen Scholl
"Agent was super nice, helpful and clear."
We responded:
"Thank you for reviewing Kathy Landers Agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kathy"
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Kelly D

June 27, 2025

5  out of  5
rating by Kelly D
"My family and I have bundled our home and auto insurance with Kathy’s office for over ten years. While saving on premiums is important to us, what we value most is the personalized service. The team is always friendly, approachable, and well-informed. They take the time to answer our questions and make sure we have the right coverage to meet our needs and budget. It’s reassuring to know we can rely on a local office that genuinely looks out for us."
We responded:
"Thank you so much for your kind words and for trusting Kathy Landers Insurance Agency with your home and auto insurance for over a decade! We're thrilled to hear that our personalized service and commitment to finding the right coverage for your family's needs have made a positive impact. It means a lot to us to be a reliable, local resource you can count on. We look forward to continuing to serve you and your family for many years to come! Kathy Landers"
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Ron Margheim

June 25, 2025

5  out of  5
rating by Ron Margheim
"After my "AARP" auto insurance increased 78% I searched for a lower rate. I was fortunate to find Kathy Landers State Farm agency. While my quote was about 30% higher then what I paid last year, it had a lower deductible and better coverage. I bundled my auto with condo coverage. Erica was professional and pleasant to work with. She is helpful and knowledgeable! We're very happy with our switch to State Farm and this agent!"
We responded:
"Thank you for taking the time to share your thoughts! Erica appreciates your kind words. We’re glad to know you’re satisfied with your personal price plan, and the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kathy"
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Emily S

June 9, 2025

5  out of  5
rating by Emily S
"Very nice and helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jason Pendleton

June 6, 2025

5  out of  5
rating by Jason Pendleton
"Super friendly and very knowledgeable they take care of whatever you need."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Codie Stewart

June 6, 2025

4  out of  5
rating by Codie Stewart
"Kristin Brinza,was very helpful placing a new car on my insurance. Answered all my questions."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Nancy Hart

June 6, 2025

5  out of  5
rating by Nancy Hart
"Erica is great to work with. She is extremely nice, knowledgeable, and helpful. She worked with me to get the best deal on my auto and home insurance. I'm happy to be back with State Farm!"
We responded:
"Erica appreciates your review! We are delighted to know you had a great experience with our State Farm office. Welcome to Kathy Landers Insurance Agency! We're here to help anytime!"
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Cary Ellis

June 5, 2025

5  out of  5
rating by Cary Ellis
"Excellent service, always willing to help us find the best options for the best pricing. Every year, I go through the ritual of looking at other agencies & companies to get better rates, and Kathy/State Farm has always been able to beat the other "deals" with better coverage for less money."
We responded:
"Cary, thank you for the awesome review! Thank you for recognizing our priority in placing our customers best interest first. We will continue to do our best to service all of your insurance needs!"
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Vlad Ply

May 23, 2025

5  out of  5
rating by Vlad Ply
"I switched from Progressive after some issues with how they handled my policy and decided to go with Kathy Landers' agency. Working with my personal agent, Kristin Brinza, has been a great experience. She’s been incredibly helpful, professional, and proactive—she even found a way to lower my rate after the policy had already started. I highly recommend this agency, and if you’re looking for someone reliable, definitely ask for Kristin."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Welcome to State Farm and our agency!"
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Kayla Fisher

May 21, 2025

5  out of  5
rating by Kayla Fisher
"Amanda is always very helpful and kind. Its been a pleasure working with her."
We responded:
"Kayla, Thank you for your thoughtful comments regarding your experience with Amanda. It is our pleasure to have you as our client at our insurance agency! "