Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesse Wholley

Jesse Wholley

January 16, 2025

5  out of  5
rating by Jesse Wholley
"I returned Kristin Brinza's call regarding an online quote and I was immediately transferred to her. She was able to save me an additional $10 a month and was kind and efficient. I highly recommend her."
Profile photo of Jay Snell

Jay Snell

January 16, 2025

4  out of  5
rating by Jay Snell
"Kristin Brinza saved me $17.77 in my premium payment this time. And that is IMPORTANT to me - especially, by GOD's grace I've never been in an accident, and increases abound. She has always been a great help with my Insurance concerns and has always surprised me with expediting matters quickly."
Profile photo of Don Howard

Don Howard

January 15, 2025

5  out of  5
rating by Don Howard
"I needed to change my home owners policy, and Kristin was the right one to help! She was knowledgeable, efficient and pleasant to work with. I highly recommend!"
We responded:
"Don, Thank you so much for your wonderful review! We’re delighted to hear that Kristin was able to assist you with changing your homeowners policy. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help with all of your insurance needs. Kathy "
Profile photo of Johnny Polite

Johnny Polite

January 12, 2025

5  out of  5
rating by Johnny Polite
"A special thanks to Kim for helping me drop old vehicle and adding my new BMW. Kim took the time to explain all the program discounts I was eligible for and not not currently using. When all was said and done I reduce my policy rate by half.😁👏"
We responded:
"Johnny, we appreciate your kind words and are here for any future questions. Thanks for being a long-term customer. Your loyalty means a lot to us! Enjoy your new BMW!"
Profile photo of Danielle Smith

Danielle Smith

January 9, 2025

5  out of  5
rating by Danielle Smith
"Kathy Landers has been our agent for almost 11 years now. We have had nothing but positive experiences for her and her staff. When things go awry in our lives, they are right there to assist in making everything run as smooth as possible. I would strongly recommend them to anyone living in or moving to the state of WA."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with our team. We’re thrilled to hear that you have had such positive experiences over the past 11 years! Providing support during challenging times is our top priority, and it’s wonderful to know that we’ve been able to assist you effectively. Your recommendation means a lot to us, and we’re grateful for your trust and loyalty. If you ever need anything in the future, don’t hesitate to reach out. We look forward to continuing to serve you! Kathy"
Profile photo of Rainnoxx _

Rainnoxx _

January 8, 2025

5  out of  5
rating by Rainnoxx _
"Amazing people, Kristen helped me out, she explained and answered all my questions and concerns. I have been very happy with this branch and will continue to use statefarm as they have been wonderful as well as outstanding."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Edit Draft Response"
Profile photo of C Li

C Li

December 19, 2024

5  out of  5
rating by C Li
"Above and and beyond, smooth process on moving thing over to Statefarm, within 2 weeks, Kristin dug deeper to revive my old policy to save me $$, def wow me and would’ve give more stars if possible pe"
We responded:
"Thank you for the amazing review. We are pleased to hear that you received superior service from our team, which we strive to provide at all times! Kathy Landers"
Profile photo of Pat Sheffer

Pat Sheffer

December 19, 2024

5  out of  5
rating by Pat Sheffer
"Dondi and the staff at State Farm are always so friendly. I always receive a quick response whenever I have a question or need help, most recently from Dondi."
We responded:
"Pat, Our team appreciates you taking the time to recognize our superior customer service. We're happy to help you in all of your insurance needs! Kathy "
Profile photo of Renee Schenkel

Renee Schenkel

December 18, 2024

5  out of  5
rating by Renee Schenkel
"Kristin was very kind and helpful with insuring my car."
We responded:
"Thank you for the amazing five-star Google review! We appreciate the business! Please call us if you ever need to review the car policy! Kathy Landers "
Profile photo of Raymond White

Raymond White

December 12, 2024

5  out of  5
rating by Raymond White
"Above and beyond with personal responses, timely replies and of course making the insurance experience positively seamless."
We responded:
"Raymond, We’re thankful for your feedback and sure love seeing the 5-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kathy"
Profile photo of Thomas Taylor

Thomas Taylor

December 11, 2024

5  out of  5
rating by Thomas Taylor
"Always a pleasure to talk to this office."
We responded:
"Thomas, it is our pleasure to service all of your insurance needs! Thank you for the 5-star Google Review! Kathy Landers State Farm"
Profile photo of Walter Tomaszewski

Walter Tomaszewski

December 10, 2024

5  out of  5
rating by Walter Tomaszewski
"Great caring ins team"
We responded:
"Walter, we appreciate the kind words! Thank you for doing business with Kathy Landers Insurance Agency! Please reach out to us anytime! Kathy "
Profile photo of L. Lentz

L. Lentz

December 9, 2024

5  out of  5
rating by L. Lentz
"I've been a client of Kathy Landers State Farm for over 20 years, and I can't say enough good things about the staff! They cover my home and autos, and have always been super responsive to any questions I've had. It's wonderful to feel as though my insurance team has my best interest at heart!"
We responded:
"Thank you for taking the time to share your thoughts! We are honored to have you as our customer for over 20 years! If you ever have any questions or need assistance, we’re here to help! Kathy"
Profile photo of Layne Manning

Layne Manning

November 19, 2024

5  out of  5
rating by Layne Manning
"I so appreciate the consistent, helpful and prompt support I receive from this agency and specifically from Erica R! Honestly, it is the best experience I've had so far with an insurance company and I highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kathy Landers"
Profile photo of Chris Spence

Chris Spence

November 12, 2024

5  out of  5
rating by Chris Spence
"We were shopping around for auto and renters insurance, since our current policies took a large increase in premiums. Kristin was quick to respond, very helpful and both quotes beat our current premiums by quite a bit. We are happy State Farm customers now and look forward to working with Kristin."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kathy"
Profile photo of Kirsten Guddat

Kirsten Guddat

November 6, 2024

5  out of  5
rating by Kirsten Guddat
"I worked with Kim to add a new vehicle to my existing policy and she made everything simple and straightforward. The information I needed and documentation was provided same day. Easy to work with and great service - thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kathy"
Profile photo of Anthony Alexander

Anthony Alexander

November 3, 2024

5  out of  5
rating by Anthony Alexander
"I have been a client of the Kathy Landers State Farm insurance agency for many years now. I recently received stellar, top notch service from Kristin Brinza who worked diligently to provide me with a quote for auto insurance. My situation is complicated, to say the least, and Kristin exhibited great patience and skill to provide me with the information I needed, moving me a bit closer to my ultimate goal. Thank you Kristin!"
We responded:
"Anthony, Thank you for your 5-star review! You've been our customer since 1997, and we appreciate your business! My State Farm team and I are happy to be your good neighbor! Kathy"
Profile photo of Phil Streifer

Phil Streifer

November 1, 2024

5  out of  5
rating by Phil Streifer
"We just switched all of our insurance policies to the Kathy Landers State Farm agency after years of being with another company due to their prohibitively expensive pricing. The process of switching was incredibly easy and seamless with our new agent Kristin Brinza. To our delight, we saved thousands of dollars in the transition. The team at State Farm was professional, helpful, and made the entire experience stress-free. We strongly recommend this agency to anyone looking for friendly, knowledgeable, efficient service and significant savings!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kathy"
Profile photo of Jeff Richmond

Jeff Richmond

October 29, 2024

5  out of  5
rating by Jeff Richmond
"Have been with Kathy's office for almost 30 years. Have always had a great experience with Kathy and her team. I deal with Dondi the most and she has been absolutely fantastic and is always available if I need anything. Definitely recommend them."
We responded:
"Jeff, thank you so much for the review! It has been a pleasure servicing your auto and home insurance needs for over 20 years, and we have enjoyed seeing your family grow!"
Profile photo of Karen Zavala

Karen Zavala

October 21, 2024

5  out of  5
rating by Karen Zavala
"Kristin is the absolute best to work with! She explains everything in great detail. Super fair pricing, as well."
We responded:
"Karen, thank you for the 5 star Google review! We are pleased you had a wonderful customer service experience and found value in our services. Kathy"
Profile photo of L E

L E

October 18, 2024

5  out of  5
rating by L E
"The agents at this location are extremely polite, patient and helpful. Every time I've called or visited, they have shown the utmost respect and attention to answering my questions and concerns. I have walked away from every experience with them feeling more knowledgable in my coverage and options and would definitely recommend their service to others!"
We responded:
"LE, thank you for the 5 star Google review! Providing knowledgeable and helpful service is our top priority, and it’s wonderful to know that you feel more informed about your coverage and options after each interaction. We truly appreciate your recommendation and look forward to serving you again in the future! Kathy"
Profile photo of Mark Dizon

Mark Dizon

October 11, 2024

5  out of  5
rating by Mark Dizon
"Kristin Brinza has been a game-changer as my insurance account manager. Compared to my previous agent, who often left me feeling like I had to chase for answers, and was extremely unprofessional! Kristin is always ahead of the curve. She responds quickly, addresses my needs without hesitation, and ensures everything is handled smoothly. Her attention to detail and willingness to go the extra mile have made a huge difference. I truly appreciate her proactive approach and feel more confident knowing my insurance is in her hands. Kristin has made my experience significantly better!"
We responded:
"Mark, Thank you so much for your wonderful review! We’re thrilled to hear that Kristin has made such a positive impact on your experience. Her proactive approach and attention to detail are truly commendable, and we’re glad you feel confident knowing your insurance is in her capable hands. Your feedback means a lot to us, and we’re grateful for the opportunity to serve you. If you ever need anything else, please don’t hesitate to reach out! Kathy"
Profile photo of Rob Robertsen

Rob Robertsen

October 8, 2024

5  out of  5
rating by Rob Robertsen
"Excellent customer service, very responsive and personable. Long time customer and have always had this experience."
We responded:
"Rob, we appreciate your kind words and value your longevity with State Farm. Thank you for trusting us with your insurance needs. Kathy "
Profile photo of Shannon Hogan

Shannon Hogan

October 7, 2024

5  out of  5
rating by Shannon Hogan
"Kathy Landers and her team are always so quick and accurate when it comes to insurance binder requests. This is very important coming from the lenders side of things. Really makes them stand out against the rest!!"
We responded:
"Shannon, Thank you for your fantastic review! We’re delighted to hear that our team has consistently provided quick and accurate service for your insurance binder requests. We understand how crucial this is from the lender's perspective, and we’re proud to stand out in delivering exceptional support. Your feedback motivates us to keep up the great work. If you need anything else, please don’t hesitate to reach out! Kathy "
Profile photo of Joleen White

Joleen White

October 7, 2024

5  out of  5
rating by Joleen White
"I have been apart of Kathy Landers Statefarm for 7 years and this team is amazing! If you are looking for a reliable, honest, caring insurance company this is the place! I have been helped by many of the employees but recently Kristin has helped me transfer my policy to a new car and has helped me with a claim hassle free and very efficiently. I really appreciate all that everyone here does to make insurance easy and convenient!"
We responded:
"Joleen, Thank you for your heartfelt review! We’re so glad to hear that you’ve had a positive experience with Kathy Landers State Farm Agency. It’s wonderful to know that Kristin and the rest of our team have been able to assist you with your policy transfer and claim seamlessly. Your trust and appreciation mean the world to us, and we’re committed to making insurance easy and convenient for all our clients. If you ever need anything in the future, please feel free to reach out! Kathy"