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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Julia Santos

September 14, 2023

5  out of  5 rating by Julia Santos
"I called into get an auto quote on a new car I was buying and Mark was able to quickly provide me with the info I needed within minutes we even corresponded through email afterwards and he was quick and efficient. I was able to get a new policy going for new vehicle and take old vehicle off. I’ve always had a good experience with everyone at this office!"

Arlene Brandau

September 7, 2023

5  out of  5 rating by Arlene Brandau
"Kathy Landers has been our State Farm Agent for more than 20 years. She and her team are the best they have always been there for us when we have had insurance concerns. I am very thankful to Kathy and her team!"

Erin Ballard

September 7, 2023

5  out of  5 rating by Erin Ballard
"Always easy to work with and everyone is very friendly!"

Jenny OBrien

September 6, 2023

5  out of  5 rating by Jenny OBrien
"My family and I have used Kathy Landers for as long as I can remember. We always get a fast response from them and they're always so willing to answer our questions and explain things thoroughly. This time around, Mark has really helped me make thoughtful changes to my car and house insurance as I was young when I made these decisions and wasn't sure what I was signing up for as a recent incidence happened to my car. Mark explained the pros and cons to what I was deciding and most importantly was honest about it. I appreciate all the work this team does to make sure I am protected!"

Heather Brilz

September 5, 2023

5  out of  5 rating by Heather Brilz
"I was so glad to have State Farm when we had a water leak in our kitchen earlier this year! They were easy to reach and kept in contact. We have several policies with them and love that we know the names and faces of the team."

Oleg Luda

August 31, 2023

5  out of  5 rating by Oleg Luda
"Amanda is friendly, professional, great attitude person. She gave us great customer service. Thank you"

Malynn Lytle

August 19, 2023

5  out of  5 rating by Malynn Lytle
"Mark has the best customer service! He was very informative and helped me with all my questions!"

Don Grant

August 17, 2023

5  out of  5 rating by Don Grant
"It was so easy to get information on our cracked windshield! I called and Mark was so helpful to answer all my questions and help me get my claim set up. They even called Cascade Auto Glass and set up the claim for me."

Becca Lampman

August 16, 2023

5  out of  5 rating by Becca Lampman
"Incredibly responsive and were super helpful regarding my claim and all my questions."

John Paso

August 15, 2023

5  out of  5 rating by John Paso
"Always a positive experience at Kathy Landers State Farm. Staff has always been professional, friendly, and efficient. Mark has helped me with numerous insurance transactions and always dots the I's and crosses the T's so there is no unfinished call backs or unaccounted fees. Kathy Landers goes the extra mile and separates our monthly bills so that it is easy to see the breakdown in the 7 different vehicles that are insured. No matter who answers the phone, I know I will get a professional that will easily be able to assist me with whatever I need. I have had a very positive insurance experience here!"

Walter Yaromich

August 15, 2023

5  out of  5 rating by Walter Yaromich
"Very professional and helped with all the questions we had! Great caring team."

Crystel Hayes

August 10, 2023

5  out of  5 rating by Crystel Hayes
"Mark was very helpful at getting me a great and better rate for my vehicle and home insurance and explaining each step as we went along, I enjoyed my experience and would refer state farm as a great insurance Co to help with your insurance needs. Thank you and such a pleasure doing business with you."

Heidi Slagle

July 26, 2023

5  out of  5 rating by Heidi Slagle
"Mark was incredibly helpful and patient in explaining things and answering my questions. Thank you!"

Kyle Ebersole

July 20, 2023

5  out of  5 rating by Kyle Ebersole
"Mark did a great job with my stolen car claim, handled it expediently and professionally, and was quick to communicate updates throughout the process. The claim process went smoothly, and was complete within a couple weeks. It was great not having to worry about any additional stress created by the process, when dealing with an already stressful situation."

darold benjamin

July 19, 2023

5  out of  5 rating by darold benjamin
"I just traded autos and called in to swap the auto insurance to the new car. I talked to Mark and he was very fast and good at doing the swap, It took no time at all. Love having my insurance with them."


July 19, 2023

5  out of  5 rating by Megan
"Excellent service! Mark answered all of my questions and was extremely helpful!"

Shane Munyer

July 10, 2023

5  out of  5 rating by Shane Munyer
"I have been with Kathy for nearly 15 years. She is always very helpful when I need anything at all. I cant say enough good things about her and her agency. Her staff is top notch, and are always ready to help and help quickly."

Hunter Demeny

July 10, 2023

5  out of  5 rating by Hunter Demeny
"Dondi was super helpful and attentive and we were able to easily set up my insurance! Thank you!"

Linda Godsil

July 6, 2023

5  out of  5 rating by Linda Godsil
"I have been with Kathy Landers State Farm office for many years, with many policies. I was having an issue that required personal attention. I was working with Amanda, she was great. In this post "covid" time, it seems like the customer service is just gone. People do not return phone calls and they do not follow through with what they say they are going to do. Not the case with Amanda. She promised and she delivered. Thank you so much!"

Jonathan Deseive

June 30, 2023

5  out of  5 rating by Jonathan Deseive
"So I dealt with Amanda, I was in kind of a hurry with a time crunch to have full coverage for my financed truck. And with what I was covering, I was expecting to pay more than what I was quoted with. Once I learned how much less, especially with having a discount having my mother insured on my truck had a huge impact. So I was ecstatic for my price & the speed of competition. All I did was set everything up 99.9% until I was for sure getting the truck. Once I was, I just called her and said Go! And everything was complete within 2 min. I highly recommend. Plus recommendations/ referred memeners gets a 10$ gift card!"

James Ramsay

June 29, 2023

5  out of  5 rating by James Ramsay
"Reliable and trustworthy"
Profile photo of Andy Miller

Andy Miller

June 23, 2023

5  out of  5 rating by Andy Miller
"Kathy and her great team went above and beyond to research and really explain the coverage options for my commercial fleet of bucket & crane trucks, pickups, vans and trailers. We were pleased to learn that State Farm offered this type of business insurance and happy we made the switch."

Clint Carter

June 1, 2023

5  out of  5 rating by Clint Carter
"The customer service is amazing and all are very helpful when calling the office."

Vicki Brenton

May 18, 2023

5  out of  5 rating by Vicki Brenton
"My husband and I moved to the PNW nearly 5 years ago. Kathy Landers State Farm office came highly recommended by several people. From our first interaction with the office personnel, till now, adding cars, deleting cars, adding a boat, the personal attention I’m given every time I call, has been fabulous! Highly recommend."

Alix Kick

May 16, 2023

5  out of  5 rating by Alix Kick
"I've been with State Farm now for over 20 years and with Kathy Landers' office for 10 of those years. The service has been impeccable since day 1 and I've always felt that they have been on my side. Can't recommend this State Farm agent and her crew enough. Thank you!"