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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jo K

March 25, 2024

5  out of  5 rating by Jo K
"I love how quick they are to respond to any inquiries I have. It doesn't seem to matter who I talk to in the office, they're all wonderful. The last time I called asking about my current rates, I spoke with Kristin who was able to help me out right away. I appreciate having a local office that I can call, text and go to when I need help."
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Jesenia Olivarez

March 9, 2024

5  out of  5 rating by Jesenia Olivarez
"Kristin Brinza with State Farm was very helpful. She was able to bundle all our insurance to save us monthly what we needed. She walked us through every step of the process. This State Farm office is local and their customer service is on point. Thank you Kristin for taking care of us!"
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Shelly Peters

March 8, 2024

5  out of  5 rating by Shelly Peters
"State Farm regardless what some people say, I have been with them since I first learned to drive‼️. Over 40 yrs this crew of Kathy Landers are amazing, always going above and beyond. I “NEVER” have to worry. And I will never change I appreciate their loyalty, honesty ‼️‼️‼️ Today Kristin went above and beyond assuring me all would be well. Sure enough she came thru with flying colors THANK YOU Kristin‼️ Amanda , Drew, Mark Kathy and other office members. ✨⚡️💥👍👍👍🥳🥳🥳☕️⚡️⚡️✨✨✨✨ Hats 🎩 off to ya😃😃😃😃😃😃😃😃😃😃😃 Best Regards Shelly"
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Sueann Nystrom

March 2, 2024

5  out of  5 rating by Sueann Nystrom
"Was very impressed when working with Kristin Brinza on my insurance today. She was very knowledgeable and friendly. I bought both car and home policies and she went through each policy line by line explaining each item and listened and answered all my questions. I left happy knowing exactly what I bought. I highly recommend her and State Farm."
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Levi T.

February 22, 2024

5  out of  5 rating by Levi T.
"Amanda was great! She was very helpful. She was only looking out for the best for me. I would definitely recommend her to friends."
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Bar H Equine LLC

February 20, 2024

5  out of  5 rating by Bar H Equine LLC
"Drew is very helpful and actually cares about people and their ability to be successful in a consumer relationship. Thx Drew!!"
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Robbie Caron

February 17, 2024

1  out of  5 rating by Robbie Caron
"I have been a State Farm customer for over 10 years. I've worked with multiple agencies between my time in Ohio, Colorado, and now Washington. I have always loved my experience with State Farm, that is, until working with this agency. It took over 6 MONTHS for my policies to be transferred from CO to WA. Not to mention, they messed up the accident history on one of my vehicles, causing a significant extra charge. I had to call in multiple times to get it fixed. Even after this was fixed, I ran into even more problems with billing. Any change I wanted, or question I needed answered, required at least 3 calls to this office to make it happen. I shouldn't have to be responsible for fixing their mistakes. Furthermore, over the 6+ months I was a customer here, I never got the chance to speak to Kathy directly once. I always had to work through her assistants. When I asked to speak with her, I was always told that she wasn't available. I understand being busy, but the reason I chose State Farm was to always have an agent available that would answer me, and that I could trust. My previous agents would regularly check in with me. I got nothing from this agency. I had no confidence that they would be able to help me in the event of something serious where I'd need to file a claim. I would strongly encourage potential customers to look elsewhere, and avoid the hassle I went through. They do not live up to the standards of State Farm."
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David McCall

January 8, 2024

5  out of  5 rating by David McCall
"I recently had to make some changes in our auto policy. Kristin was a great help and was even able to help me some save money in the process. Very happy about that."
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Michael LaNasa

January 5, 2024

5  out of  5 rating by Michael LaNasa
"We have worked with State Farm, and specifically Kathy Landers' office for years now, and are continually amazed at the level of service, support and personalization experienced. More specifically, working with Kristin at this office has been nothing short of amazing; showcasing excellent communication, attention to detail, and a genuine approach to our needs that is so rare to find these days. I highly recommend this office and Kristin, if you're an existing or potentially-new State Farm customer."
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Russell Brent

January 3, 2024

5  out of  5 rating by Russell Brent
"Been with Kathy Landers for over two decades! She and her team take great care of us! Extended family too!"
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Nichole Fowler

December 29, 2023

5  out of  5 rating by Nichole Fowler
"Such an easy and fast process! Was very well taken care of and checked up on. 10/10 would recommend."
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Ric Wunn

November 1, 2023

5  out of  5 rating by Ric Wunn
"We have been with the Kathy Landers State Farm Insurance organization for close to 30 years. Through this time we have had occasions to require their services, and advice. The professionals with the agency have never let us down. Through these years we have come to know many of these personnel as more than business contacts. When we most needed them, they were always there. We almost never post reviews. However, in the case of Kathy Landers State Farm Insurance, we are making an exception. We have done this because the individuals with Kathy Landers are exceptional. You won't find a better, more trustworthy, supportive insurance company anywhere."
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Shannon Lambertson

October 20, 2023

5  out of  5 rating by Shannon Lambertson
"KATHY IS THE BEST! My family & I have been with State Farm since I was 16 & bought my 1st car! Fast forward 42 years & we have our: house, cars, rental properties, life, umbrella, business & adult children's insurance through State Farm. We would never consider going elsewhere & it is specifically because Kathy Landers has been so amazing in her guidance, customer service & professionalism over the years. I have recommended Kathy many times & will continue to do so. Kathy Landers & her team are A+!"
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Michelle Sherwood

October 19, 2023

5  out of  5 rating by Michelle Sherwood
"Always great customer service! Very courteous and professional!"
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Grace Weatherl

October 18, 2023

5  out of  5 rating by Grace Weatherl
"She was excellent to work with! I had to cancel my policy due to moving out of state, and despite losing a customer, she handled it promptly and with such kindness! Excellent all around!"
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Shelly Peebles

October 16, 2023

5  out of  5 rating by Shelly Peebles
"I have been with Kathy Landers State Farm for more than 30 years. She and her team are amazing!"
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Dominic Fortino

October 11, 2023

5  out of  5 rating by Dominic Fortino
"We were from out of the area and helping our son with his insurance in moving to a new state. We reached out to the Kathy Landers agency and they were super responsive and helped us get him squared away in no time at all. They helped make the transition go very easy."
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Candice Donovan

October 6, 2023

5  out of  5 rating by Candice Donovan
"I have been insured with Kathy Landers since 1998 and she (and her whole office) have taken exceptional care of my family! Anytime I need anything I can always count on Danielle, Dondi and Drew to help me right away. Insurance doesn't seem important until you need it the most, you can count on this team to make sure you know what you are buying and what coverages you need to protect your life."
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Tanya Bean

October 3, 2023

5  out of  5 rating by Tanya Bean
"I have worked with Kathy Landers office for 23 years. They have always been quick to respond to my questions. The last several years been mainly working with Drew Ellingson & Dondi Rolf both are extremely helpful. I appreciate Kathy Lander and her team. Highly recommend them as your state farm agency."
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Tanya Hug

October 3, 2023

5  out of  5 rating by Tanya Hug
"I have been working with Kathy Landers’s office for over 10 years and I appreciate her and her whole team immensely. Their care and diligence in handling my policies as well as addressing any questions or concerns I have about them promptly has been reassuring over the years."
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Patrick Young

September 30, 2023

5  out of  5 rating by Patrick Young
"I don't even shop around anymore, been with Kathy Lander for years, you can't put a price on the level of customer service you receive here."
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Julia Santos

September 14, 2023

5  out of  5 rating by Julia Santos
"I called into get an auto quote on a new car I was buying and Mark was able to quickly provide me with the info I needed within minutes we even corresponded through email afterwards and he was quick and efficient. I was able to get a new policy going for new vehicle and take old vehicle off. I’ve always had a good experience with everyone at this office!"
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Arlene Brandau

September 7, 2023

5  out of  5 rating by Arlene Brandau
"Kathy Landers has been our State Farm Agent for more than 20 years. She and her team are the best they have always been there for us when we have had insurance concerns. I am very thankful to Kathy and her team!"
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Erin Ballard

September 7, 2023

5  out of  5 rating by Erin Ballard
"Always easy to work with and everyone is very friendly!"
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Jenny OBrien

September 6, 2023

5  out of  5 rating by Jenny OBrien
"My family and I have used Kathy Landers for as long as I can remember. We always get a fast response from them and they're always so willing to answer our questions and explain things thoroughly. This time around, Mark has really helped me make thoughtful changes to my car and house insurance as I was young when I made these decisions and wasn't sure what I was signing up for as a recent incidence happened to my car. Mark explained the pros and cons to what I was deciding and most importantly was honest about it. I appreciate all the work this team does to make sure I am protected!"